Car won’t start.Driver needs help now. We built the response engine.
Tao Mobile Mechanic brings auto repair to the customer: driveways, parking lots, and roadside. We built the inbound capture and dispatch system that handles 193 calls, 826 emails, and 67 form submissions, every breakdown routed, every job booked.
What changed for Tao Mobile Mechanic
Mobile service model. Dispatch chaos.
Tao Mobile Mechanic operates in the mobile auto repair category, a service that lives at the intersection of roadside emergency and at-home convenience. Every call is time-sensitive.
The mobile service model added complexity: not just routing the lead, but dispatching the technician. Manual phone-and-text coordination was eating capacity.
The job: build the dispatch-aware CRM that captures every inbound, books the job, routes the technician, and follows up post-service for the next repair.
Missed Calls = Lost Jobs
Every missed inbound during a water/fire/breakdown emergency is a job that goes to the next listing, and those listings answered the phone.
No 24/7 Routing
After-hours and weekend leads were hitting voicemail. Emergencies don’t wait until Monday morning.
GMB Underperforming
Local map pack visibility was patchy. “Near me” searches were converting on competitor profiles instead of this brand.
No Lead Visibility
Phone, web, and form leads sat in separate inboxes. No single source of truth, no follow-up cadence, no accountability.
Three layers. Built for the category.
Every minute matters in emergency response. We built a missed-call text-back loop, 24/7 inbound routing, and a CRM that converts panic calls into booked jobs.
Missed-Call Text Back
Every missed call triggers an instant SMS so prospects don’t bounce to the next listing. The single highest-impact lever in emergency local services.
24/7 Lead Routing
Inbound across phone, web, and GMB feeds into one unified pipeline. After-hours and weekend leads get triaged the same way as business-hours calls.
GMB + Local Capture
Optimized Google Business Profile, review generation, and local search ads so the brand owns the "near me" moment when a homeowner needs help right now.
Routed. Dispatched. Booked.
Inbound Calls
Email Touchpoints
Text Conversations
Contact Database
Timeline
Phase 01: Audit + Foundation
Audited inbound channels, missed-call rates, and GMB performance. Mapped the leaky-funnel diagnosis and built the rebuild plan.
Phase 02: GHL + Missed-Call SMS
Stood up GoHighLevel as the unified inbound layer. Missed-call text-back live within 7 days. After-hours routing fixed.
Phase 03: GMB + Paid Layer
GMB fully optimized, review generation flowing, and local search ads launched on emergency-intent queries. Inbound volume started compounding.
Phase 04: Full Stack Delivering
All channels: phone, web, GMB, SMS, email, feeding one CRM. Lead capture rate maximized, response time inside the SLA, repeat customers tracked.
Let’s do this for your brand.
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