Nationwide Towing Alliance × TicTakMedia

148,000+ Towing Jobs Created Across a 70-Account National Network

Seventeen months. Roughly seventy towing operators across the USA on one paid-search and call-tracking engine. Daily job volume grew more than 4× while cost per job held inside the same band it started in.

TowingUSAPerformance Marketing
Towing Jobs Created148,000+
Daily Job Volume Growth+355%
Call-to-Job Conversion13.25%
Daily Call Volume Growth+215%

What changed for Nationwide Towing Alliance

The challenge

Every missed call is a tow on someone else’s truck.

Towing operators across the network shared the same core problem: strong local demand, weak capture. Calls went unanswered after hours, campaigns were optimized for clicks instead of dispatched jobs, and nobody could say which dollar of ad spend produced which tow.

The job: build one repeatable engine of emergency-intent paid search, tracked call routing, and job-level attribution, and prove it holds its unit economics while scaling from dozens of jobs a day to hundreds.

01

Missed Emergency Calls = Lost Tows

A stranded driver calls the first listing that answers. Every missed inbound is a tow that went to the next truck. There is no second touch in roadside.

02

Calls Tracked, Jobs Invisible

Most towing operators know their call volume but not which campaigns create actual dispatched jobs. Optimizing for calls instead of jobs burns budget on junk volume.

03

Junk-Call Budget Drain

Lockouts, gas runs, and tire calls carry a fraction of the per-job profit of a real tow. Untracked, they quietly eat the ad budget that should be winning two-way tows.

04

No After-Hours Engine

Roadside demand peaks at night and on weekends, exactly when most operators stop answering. The demand does not pause; it just converts on a competitor's number.

Our approach

Built on answered calls and job-level economics.

Towing is won on answered calls and job-level economics. We run emergency-intent paid search, wire every campaign to tracked call routing, and grade every call to the job it becomes, so budget flows to the jobs that actually pay.

01

Emergency-Intent Paid Search

Campaigns built exclusively on high-intent roadside queries like tow truck near me, winch out, and flatbed, scheduled around when breakdowns actually happen, not business hours.

02

Tracked Call Routing

Every campaign gets a dedicated tracking number feeding a monitored ring group. Every inbound is answered, logged, and attributed back to the exact campaign and keyword that produced it.

03

Job-Level Profit Steering

Every call is graded to its job type. Two-way tows carry roughly 10× the per-job profit of a lockout, so budget is continuously steered toward the job mix that pays.

The results

Jobs dispatched. Economics held.

+0%

Daily Job Volume

~114 → 519 jobs/day peak (4.5×)

+0%

Daily Call Volume

~1,300 → 4,100+ calls/day

0.00%

Call-to-Job Conversion

15.7% in peak weeks

±0%

Unit Economics at Scale

How it unfolded

Timeline

4 phases
1

Phase 01: Tracking Foundation

Dedicated tracking numbers, ring-group routing, and job-level logging stood up before scaling spend. No optimization happens on data you don’t have.

2

Phase 02: Campaign Launch + Restructure

Emergency-intent search campaigns launched and restructured around answered-call rate and call-to-job conversion, not vanity click metrics.

3

Phase 03: Job-Mix Optimization

Call grading data steers budget toward high-profit job types. Junk-call sources get cut; two-way tow and recovery queries get the headroom.

4

Phase 04: Scaled Steady-State

Volume scales while cost per job holds inside the target band. The account compounds with more calls, more jobs, and the same unit economics.

Ready to scale?

Let’s do this for your towing company.

Free strategy call. We’ll look at your current numbers and tell you exactly where the opportunity is.

No contracts required · 30 minutes · Specific to your business