Ironside Towing × TicTakMedia

6,400+ Jobs at 22% Below Benchmark Cost per Job

A mid-size fleet proving the model's middle class: thousands of dispatched jobs, acquisition cost well under the network benchmark, and unit economics that hold quarter after quarter.

TowingUSAPerformance Marketing
Towing Jobs Created6,400+
Cost per Job vs Network-22%
Consistency17-month window

What changed for Ironside Towing

The challenge

Every missed call is a tow on someone else’s truck.

Mid-size fleets are big enough to need constant job flow and small enough that waste shows up on the P&L immediately.

The job: dependable volume at below-benchmark cost, the boring, compounding engine that keeps every truck moving.

01

Missed Emergency Calls = Lost Tows

A stranded driver calls the first listing that answers. Every missed inbound is a tow that went to the next truck. There is no second touch in roadside.

02

Calls Tracked, Jobs Invisible

Most towing operators know their call volume but not which campaigns create actual dispatched jobs. Optimizing for calls instead of jobs burns budget on junk volume.

03

Junk-Call Budget Drain

Lockouts, gas runs, and tire calls carry a fraction of the per-job profit of a real tow. Untracked, they quietly eat the ad budget that should be winning two-way tows.

04

No After-Hours Engine

Roadside demand peaks at night and on weekends, exactly when most operators stop answering. The demand does not pause; it just converts on a competitor's number.

Our approach

Built on answered calls and job-level economics.

Towing is won on answered calls and job-level economics. We run emergency-intent paid search, wire every campaign to tracked call routing, and grade every call to the job it becomes, so budget flows to the jobs that actually pay.

01

Emergency-Intent Paid Search

Campaigns built exclusively on high-intent roadside queries like tow truck near me, winch out, and flatbed, scheduled around when breakdowns actually happen, not business hours.

02

Tracked Call Routing

Every campaign gets a dedicated tracking number feeding a monitored ring group. Every inbound is answered, logged, and attributed back to the exact campaign and keyword that produced it.

03

Job-Level Profit Steering

Every call is graded to its job type. Two-way tows carry roughly 10× the per-job profit of a lockout, so budget is continuously steered toward the job mix that pays.

The results

Jobs dispatched. Economics held.

0+

Jobs Created

Top-ten volume in the network

-0%

Cost per Job

22% below benchmark

How it unfolded

Timeline

4 phases
1

Phase 01: Tracking Foundation

Dedicated tracking numbers, ring-group routing, and job-level logging stood up before scaling spend. No optimization happens on data you don’t have.

2

Phase 02: Campaign Launch + Restructure

Emergency-intent search campaigns launched and restructured around answered-call rate and call-to-job conversion, not vanity click metrics.

3

Phase 03: Job-Mix Optimization

Call grading data steers budget toward high-profit job types. Junk-call sources get cut; two-way tow and recovery queries get the headroom.

4

Phase 04: Scaled Steady-State

Volume scales while cost per job holds inside the target band. The account compounds with more calls, more jobs, and the same unit economics.

Ready to scale?

Let’s do this for your towing company.

Free strategy call. We’ll look at your current numbers and tell you exactly where the opportunity is.

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