Moving day inquiries.Quote-and-book fast. We built the engine.
Priced Rite Moving Company serves the Webster, TX market with local and long-distance moves. We built the SMS-first inbound and quote system that handles 226 calls and 213 SMS threads, every prospect responded to inside minutes.
What changed for Priced Rite Moving Company
Quote demand. Slow response.
Priced Rite operates in the local moving market, a high-velocity service where prospects compare three quotes and book the first one that responds. Same-day quote response is the entire game.
The previous system relied on callback queues. By the time the team called back, prospects had moved on. Response time was the gap between booking and losing.
The job: build a quote-response system that hits prospects inside minutes: SMS-first, with a pipeline behind it that books the move and confirms the date.
Inbound Falling Through Cracks
Inbound came from phone, web, walk-in, and referrals, with no unified system to catch every lead and respond before the prospect bounced.
No Follow-Up Discipline
First-time customers came in, got service, and were never contacted again. The repeat-purchase lever was just sitting there unused.
Review Generation Ad-Hoc
Customers loved the service. Almost none of them ever wrote a review. The reputation engine was running on memory only.
No Operational Visibility
Owner-operator couldn’t see lead flow, response time, or conversion rate. Every decision was vibes-based instead of data-based.
Three layers. Built for the category.
Niche local businesses win on response time and reputation. We built the engine that captures every inbound, books fast, and turns delighted customers into the brand’s most reliable acquisition channel.
Inbound Capture System
Phone, web, chat, and walk-in all feed one pipeline. Missed-call text-back, instant SMS confirmation, no leak between channels.
Booking + Follow-Up
Calendar links, automated reminders, and post-visit follow-up built into the journey. Repeat customers come back because the experience never gets dropped.
Reputation Velocity
Review generation automation that turns every great visit into a public 5-star. Local rankings improve. CAC drops. Compounding loop.
Quotes in minutes.
Inbound Calls
SMS Conversations
Contact Database
Quote Response SLA
Timeline
Phase 01: Inbound Mapping
Mapped every way a lead could enter the business: phone, web, walk-in, referral, social. Built the capture system across all of them.
Phase 02: Unified Capture Live
GoHighLevel routing all inbound into one pipeline. SMS confirmation, response-time SLAs, and follow-up cadence built in.
Phase 03: Repeat + Review Layer
Post-visit follow-up, repeat-purchase nudges, and review generation automation. The flywheel from delight → review → next customer started.
Phase 04: System in Steady State
Owner-operator visibility into every metric. Reviews flowing. Repeat bookings stacking. Acquisition cost dropping with each compounding cycle.
Results like this, in other accounts.
Let’s do this for your brand.
Free strategy call. We’ll look at your current numbers and tell you exactly where the opportunity is.
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