ABSI Roofing General Contractors × TicTakMedia

Houston storm season.Roofing is a sprint. We built the engine for it.

ABSI Roofing serves Houston residential and commercial roofing. We built the inbound capture and pipeline system that handles 241 calls and 57 form submissions during peak storm season: every lead routed, every estimate scheduled, every job tracked.

RoofingHouston, TXLead Generation & CRM
Inbound Calls⁠241
Email Touchpoints160+
Contact Database77+
Form Submissions57+

What changed for ABSI Roofing General Contractors

The challenge

Storm-season volume. Manual chaos.

ABSI Roofing operates in Houston, a market where storm season delivers 6 months of normal demand in 6 weeks. The team can do the work; the question is whether the inbound system can keep up.

Prior to TicTakMedia, peak-season inbound was getting lost. Web forms, calls, and Facebook inquiries were landing in three places. Estimators were double-booked. Some prospects waited three days for a callback, and called someone else.

The job: build the operational system that scales with peak demand, unified pipeline, fast routing, and review velocity that fuels the next storm season.

01

Leads Scattered Across Channels

Phone calls, web forms, Facebook messages, GMB inquiries, all landing in different inboxes with no unified follow-up.

02

Slow Estimate Response

Homeowners get 3 quotes. Whoever responds first usually wins. Slow response = lost job, every time.

03

Review Velocity Stalled

Great work was happening, and zero of it was making it onto Google. GMB ranking was capped by stale review counts.

04

No Repeat Customer Engine

Past customers were one-and-done. No nurture, no seasonal upsell, no referral system pulling LTV out of an existing base.

Our approach

Three layers. Built for the category.

Residential trades win on trust and response time. We built a unified pipeline that captures every lead, books estimates fast, and turns satisfied customers into Google reviews.

01

GMB + Local Search

Google Business Profile rebuilt for service-area dominance. Local search and PMax campaigns built around high-intent buyer queries inside the service radius.

02

Unified Lead Pipeline

Phone, web form, and chat all land in the same CRM. Auto-assignment to estimators, instant SMS confirmation, and no lead falls through the cracks.

03

Review Generation

Post-job review request automation that drives the GMB review velocity that fuels the next round of local search rankings. The flywheel that compounds.

The results

Peak volume. Clean pipeline.

0+

Inbound Calls

0+

Form Submissions

0+

Email Touchpoints

⁠0

Active Lead Database

How it unfolded

Timeline

4 phases
1

Phase 01: Foundation + Audit

Audited current lead flow, response times, GMB state, and review velocity. Mapped the unified pipeline build.

2

Phase 02: GHL Pipeline Live

All inbound channels routed into one GoHighLevel pipeline. Estimator assignment automated. SMS confirmation on every new lead.

3

Phase 03: Review Engine Started

Post-job review automation rolled out. GMB profile rebuilt. Local search ads launched on high-intent service queries.

4

Phase 04: Compounding System

Reviews fueling GMB rank. GMB fueling inbound. Inbound feeding pipeline. Pipeline closing jobs. The flywheel is spinning.

Ready to scale?

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